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Article Index > ECOGRA |
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There is a watchdog group for online gaming. The organization is called eCOGRA, which is an acronym for eCommerce and Online Gaming Regulation and Assurance. It is an independent entity concerned with fair gaming, protection of players and overseeing the standards of the casino operators. They check the online casino gambling for things like the fairness of the games, are payments prompt, are information safe and are the operators fair and ethical. When an online casino site meets their standards, they award a seal called Play It Safe. This means that the casino’s standards have been approved by an independent accounting firm.
The check is not a one-time event, it is on going. It also means that there is a negotiator online to handle any disputes. The negotiator is called a Fair Gaming Advocate that mediates the dispute between the online casino and the player. If the player has spent two weeks trying to negotiate the dispute with the online casino, and is within their guidelines for behavior, like not posting the problem on a message board, the player can fill out a form at the eCOGRA website requesting mediation. If the free online casino has the Play It Safe seal, the advocate will mediate the dispute and reach a decision within forty-eight hours.
The organization lists the approved sites and gaming portals on its website. Players should look for the eCOGRA seal at the casinos they play at. The seal means that the sight measures up to the eCOGRA standards and that any dispute that arises can be mediated by the advocate. |
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